Ms. Liu argued that the drawer rails can be smooth; the error of a few millimeters is basically within the acceptable range. In addition, because the product has not been on the market for a long time, there is no possibility that the furniture itself will be used.
The most serious regrets can only be those bumps. Ms. Liu said that we can be responsible for repairs and replacements; but returns are generally not acceptable. The reporter consulted the Department of Furniture and Wood Products Engineering of Nanjing Forestry University on this matter.
Regarding the criteria for the return of furniture, we have not reached a consensus in the industry. The staff on duty at the office replied that if the customer believes that the furniture is defective, it is generally negotiated between the buyer and the seller.
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