the consumers have the right to return the goods. After harsh criticism of education by business people, the furniture store agreed to handle refund procedures for Ms. Zhang and promised that it would promptly remove the unqualified mattresses.
Cangshan District Administration for Industry and Commerce reminded consumers that when shopping for mattresses, they had to shop around and try to buy a large brand with after-sales service. They should check the inspection report of the manufacturer,
and especially pay attention to the formaldehyde emission test value in the report. To be less than 0.050mg/m2·h, the smaller the value, the better. After shopping, you need to keep shopping vouchers so that you can effectively protect your legal rights after quality problems occur.
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